In addition to the legal guarantee, which means that a product must meet what the consumer can reasonably expect of it, By SIDDE provides a 5-year construction guarantee. The construction guarantee concerns the inside of the sofa, which is the wooden construction and the springs. By SIDDE gives this excellent guarantee because our products are of high quality. The warranty is personal and non-transferable. Do you still have a warranty issue? Then email our staff at info@bysidde.com.

It is also possible to purchase a 5-year Protexx stain guarantee. This is a guarantee that runs via Oranje Furniture Care.

No, you have no guarantee against stains. Your sofa has been treated in our production, but if you want to claim the guarantee you will have to buy this separately. It is possible to add this to your shopping basket. You then buy guarantee from the company Oranje Furniture Care. If you have a stain, you can report it to the company and they will help you further. For further information, see the Protexx certificate.

The warranty on a By SIDDE rug is 2 years, this is in accordance with the legal warranty. Legal warranty means that a product is or should do what the consumer can reasonably expect it to do.